Privacy & Whois Policy

(Mauritius Country Code ( .mu ) Policy > Privacy & Whois Policy)


1. OBJECTIVES:
1.1 The objectives of this Privacy Policy are:
(1) To disclose to the Registrant, and in doing so obtain the Registrant's consent, to the fact that the Personal Information (defined below) provided by the Registrant may be dealt with in the following manner by Internet Direct Ltd ("MUNIC"):
(a) Personal Information shall be collected in the form of a Registrant database, which is used, maintained and corrected from time to time in accordance with this Policy;
(b) Personal Information shall be collected by MUNIC for the purpose of the storage and maintenance of the Personal Information. MUNIC shall not disclose or transfer the Personal Information to any third party other than the .mu ccTLD Escrow Agent unless under the circumstances detailed in the "Use and disclosure" section of this Policy;
(c) All personal information about the Registrant which is supplied to MUNIC or an accredited registrar is held by MUNIC for the benefit of Mauritius and global internet communities and may be required to be publicly disclosed to third parties and used to maintain a public "Whois" service, provided that such disclosure is consistent with:
(i) Privacy principles specified in CoCCA recommended policies; and
(ii) The MUNIC Policies.
(2) To outline MUNIC's procedures for the appropriate collection, holding, use, correction, disclosure and transfer of a Registrant's Personal Information by MUNIC;
(3) For MUNIC to undertake the requirements of paragraph 1.1(1) in such a way so as to ensure that MUNIC:
(a) meets international concerns and obligations relating to privacy;
(b) recognises a Registrant's interests in protecting their privacy;
(c) recognises important human rights and social interests that compete with privacy, including the general desirability of a free flow of information and the right of MUNIC to achieve its objectives efficiently; and
(d) encourages Registrants to provide and maintain accurate and reliable contact details with the knowledge that MUNIC will respect their privacy.

2. DEFINITIONS
2.1 "AUP" or "MUNIC AUP" means the Acceptable Use Policy available at http://www.nic.mu ;
2.2 "MUNIC" means Internet Direct Ltd;
2.3 "Domain" means a .mu Domain name applied for by a Registrant, whose registration application has been processed and accepted by MUNIC;
2.4 "Escrow Agent" means a third party contracted to perform data escrow services for MUNIC. The data escrow arrangement with the Escrow Agent will ensure the transfer of all relevant DNS data and Registrant information, including Personal Information to a nominated replacement/back-up system, and will ensure the safety and integrity of the .mu country code Top Level Domain ("ccTLD") database. The Escrow Agent is prohibited from use or disclosure of the .mu ccTLD Data unless that use or disclosure is deemed essential to ensure the stability and integrity of the .mu ccTLD;
2.5 "Identifier" for the purposes of paragraph 10 includes a number assigned by MUNIC to an individual to identify uniquely the Registrant for the purposes of MUNIC's operations. However, an individual's name is not an identifier;
2.6 "Personal Information" means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a Registrant whose identity is apparent, or can reasonably be ascertained, from the information or opinion provided by the Registrant including information contained in applications for MUNIC domain names;
2.7 "Policy" means the contents of the MUNIC Privacy Policy and any amendments or updates to the Policy made by MUNIC from time to time and posted on the MUNIC website http://www.nic.mu ;
2.8 "Sensitive information" means Personal Information that would be considered to be "sensitive" under the CoCCA recommended policies;
2.9 "Registrant" means the individual, entity or the authorised agent for the individual or entity who applied for or caused to be applied for a Domain and whose registration application has been processed and accepted by MUNIC;
2.10 "Whois Service" means the service provided by MUNIC to the public, as described in paragraph 3 of this Policy, which is available at http://www.nic.mu .

3. Mauritius ccTLD "Whois" SERVER IMPLICATIONS:
3.1 MUNIC will maintain a publicly accessible information service known as the .mu ccTLD "Whois" service which will provide limited information in relation to a Domain as follows:
(1) technical information on the DNS servers resolving a Domain;
(2) the date the Domain was inserted into the .mu ccTLD registry;
(3) the date of last modification; and
(4) the date of expiration.
3.2 MUNIC shall not release a Registrant's phone numbers, addresses or email contact details without the consent of the Registrant, unless under the circumstances detailed in "Use and disclosure" section below.
3.3 MUNIC or CoCCA Accredited Registrars are required, as a condition of their accreditation, to provide Registrants with the tools to make visible "Extended Whois" information on .mu ccTLD domains registered through them.
3.4 MUNIC will provide registrants with an on-line tool at http://www.nic.mu to edit information published in the ccTLD Whois. The registrant will require a registry key and will not be able to disable display of data set in 3.1.

4. COLLECTION
4.1 MUNIC shall only collect Personal Information necessary for one or more of its functions or activities:
(1) as the trustee for the .mu ccTLD database;
(2) for the provision of the "Whois" Service;
(3) to contact the Registrant as necessitated by the .mu ccTLD Polices;
(4) To provide law enforcement with information required to investigate or prevent a crime
4.2 The "Primary Purpose of Collection" by MUNIC shall be for one of the necessary functions or activities of MUNIC as described in paragraph 4.1 above and MUNIC will exercise its reasonable endeavours to ensure that:
(1) MUNIC shall collect Personal Information only by lawful and fair means and not in an unreasonably intrusive way.
(2) At or before the time (or, if that is not practicable, as soon as practicable after) MUNIC collects Personal Information about a Registrant from the Registrant, MUNIC shall take reasonable steps to ensure that the Registrant is aware of:
(a) the identity of MUNIC and the Escrow Agent and how the Registrant may contact MUNIC; and
(b) the fact that the Registrant is able to gain access to the Personal Information; and
(c) the purposes for which the Personal Information is collected (as outlined in the paragraph 4.1 above); and
(d) the organisations (or the types of organisations) to which MUNIC usually discloses the Personal Information; and
(e) any law that requires the particular Personal Information to be collected; and
(f) the main consequences (if any) for the Registrant if all or part of the Personal Information is not provided.
(3) If it is reasonable and practicable to do so, MUNIC shall collect Personal Information about a Registrant only from that individual.
(4) If MUNIC collects Personal Information about the Registrant from someone else, it shall take reasonable steps to ensure that the Registrant is or has been made aware of the matters listed in the "Objectives" paragraph 1 above except to the extent that making the Registrant aware of the matters would pose a serious threat to the life or health of any individual.
4.3 MUNIC's website does not utilise technology to collect user information or track usage. MUNIC's website may feature links to other websites. MUNIC is not responsible for the content and privacy practices of such other websites.

5. USE AND DISCLOSURE
5.1 MUNIC shall NOT use or disclose Personal Information about a Registrant for a purpose (the Secondary purpose) other than the Primary Purpose of Collection unless:
(1) the Registrant has consented to the use or disclosure; or
(2) MUNIC reasonably believes that the use or disclosure is necessary:
(a) to lessen or prevent a serious and imminent threat to an individual's life, health or safety; or
(b) to lessen or prevent a serious threat to public health or public safety; or
(c) because MUNIC has reason to suspect that unlawful activity or a violation of the AUP has been, is being or may be engaged in, and uses or discloses the Personal Information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons (including parties effected by a violation of the AUP) or authorities; or
(d) because the use or disclosure is authorised under law; or
(e) because MUNIC reasonably believes that the use or disclosure is reasonably necessary for one or more of the following by or on behalf of an enforcement body:
(i) the prevention, detection, investigation, prosecution or punishment of criminal offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed law;
(ii) the enforcement of laws relating to the confiscation of the proceeds of crime;
(iii) the protection of the public revenue;
(iv) the prevention, detection, investigation or remedying of seriously improper conduct or prescribed conduct; or
(v) the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal.
(f) because a third party has filed a complaint relating to the AUP and providing the Personal Information may contribute to resolution of the complaint.
5.2 MUNIC shall lawfully co-operate to the extent possible with agencies performing law enforcement functions.
5.3 This "Use and disclosure" section in this paragraph 5 does not override any existing legal obligations not to disclose Personal Information. Nothing in this "Use and disclosure" paragraph 5 requires MUNIC to disclose any Personal Information; MUNIC is always entitled not to disclose Personal Information.
5.4 MUNIC is also subject to the requirements set out in the "Transborder data flows" section in paragraph 12 of this Policy if it transfers Personal Information to a person in a foreign country, situated outside of Mauritius.
5.5 If MUNIC uses or discloses Personal Information under this "Use and disclosure" paragraph 5, it shall make a written note of the use or disclosure, and except where requested by a law enforcement agency, inform the Registrant by email of the identity of the requesting entity and stated reasons for the release of the information. These reasons must be one of the stated reasons in paragraph 5.1(2).

6. DATA QUALITY
6.1 MUNIC shall take reasonable steps to make sure that the Personal Information it collects, uses or discloses is accurate, complete and up-to-date.

7. DATA SECURITY
7.1 MUNIC shall take reasonable steps to protect the Personal Information it holds from misuse and loss and from unauthorised access, modification or disclosure.
7.2 MUNIC shall take reasonable steps to destroy or permanently de-identify Personal Information if it is no longer needed for any purpose for which the information may be used or disclosed under the "Use and disclosure" section of this Policy, except where prohibited by law or applicable policy

8. OPENNESS
8.1 This Policy sets out MUNIC's policies on its management of Personal Information. MUNIC shall make this document available to anyone who asks for it.
8.2 On request by any person, MUNIC shall take reasonable steps to let the person know, generally, what sort of Personal Information MUNIC holds, for what purposes, and how it collects, holds, uses and discloses that information.

9. ACCESS AND CORRECTION
9.1 If MUNIC holds Personal Information about a Registrant, it shall provide the Registrant with access to the information on request by the Registrant, except to the extent that:
(1) in the case of Personal Information, providing access would pose a serious and imminent threat to the life or health of any individual; or
(2) providing access would have an unreasonable impact upon the privacy of other individuals; or
(3) the request for access is frivolous or vexatious; or
(4) the information relates to existing or anticipated legal proceedings between MUNIC and the Registrant and the information would not be accessible by the process of discovery in those proceedings; or
(5) providing access would reveal the intentions of MUNIC in relation to negotiations with the Registrant in such a way as to prejudice those negotiations; or
(6) providing access would be unlawful; or
(7) denying access is required or authorised by or under law; or
(8) providing access would be likely to prejudice an investigation of possible unlawful activity; or
(9) providing access would be likely to prejudice:
(a) the prevention, detection, investigation, prosecution or punishment of criminal offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed law; or
(b) the enforcement of laws relating to the confiscation of the proceeds of crime; or
(c) the protection of the public revenue; or
(d) the prevention, detection, investigation or remedying of seriously improper conduct or prescribed conduct; or
(e) the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of its orders by or on behalf of an enforcement body; or
(f) an enforcement body performing a lawful security function asks MUNIC not to provide access to the information on the basis that providing access would be likely to cause damage to the security of Mauritius.
9.2 However, where providing access would reveal evaluative information generated within MUNIC in connection with a commercially sensitive decision-making process, MUNIC may give the Registrant an explanation for the commercially sensitive decision rather than direct access to the information.
9.3 If MUNIC charges for providing access to Personal Information, those charges:
(1) shall not be excessive; and
(2) shall not apply to the lodging of a request for access by Registrants to their own Personal Information.
9.4 If MUNIC holds Personal Information about a Registrant and the Registrant is able to establish that the information is not accurate, complete and up-to-date, MUNIC shall take reasonable steps to correct the information so that it is accurate, complete and up-to-date, as requested by the Registrant.
9.5 If the Registrant and MUNIC disagree about whether the Personal Information is accurate, complete and up-to-date, and the Registrant asks MUNIC to associate with the information a statement claiming that the information is not accurate, complete or up-to-date, MUNIC shall take reasonable steps to do so.
9.6 MUNIC shall provide written reasons for denial of access or a refusal to correct Personal Information under this paragraph 9 in relation to "Access and correction".

10. IDENTIFIERS
10.1 MUNIC shall not adopt as its own identifier of a Registrant, an identifier of the Registrant that has been assigned by:
(1) an agency; or
(2) an agent of an agency acting in its capacity as agent; or
(3) a contracted service provider for a government contract acting in its capacity as contracted service provider for that contract.
10.2 MUNIC shall not use or disclose an identifier assigned to an individual by an agency, or by an agent or contracted service provider mentioned in paragraph 10 in relation to "Identifiers" unless:
(1) the use or disclosure is necessary for MUNIC to fulfill its obligations to the agency; or
(2) one or more of the requirements in relation to "Use and disclosure" in paragraph 5.1 applies to the use or disclosure.

11. ANONYMITY
11.1 A Registrant's request not to be identified when entering transactions with MUNIC shall be considered by MUNIC on a case by case basis, in its sole discretion, although MUNIC may to honour such request wherever it is lawful or practicable to do so.

12. TRANSBORDER DATA FLOWS
12.1 MUNIC may transfer Personal Information to someone (other than MUNIC, its affiliates or the Registrant) who is in a foreign country only if:
(1) MUNIC reasonably believes that the recipient of the information is subject to a law, binding scheme, or contract which effectively upholds principles for fair Resolution of the information that are substantially similar to the privacy principles under CoCCA recommendations; or
(2) The Registrant consents to the transfer; or
(3) The transfer is necessary for the performance of a contract between the Registrant and MUNIC, or for the implementation of pre-contractual measures taken in response to the Registrants request; or
(4) The transfer is necessary for the conclusion or performance of a contract concluded in the interest of the Registrant between MUNIC, its affiliates or a third party; or
(5) All of the following apply:
(a) the transfer is for the benefit of the Registrant;
(b) it is impracticable to obtain the consent of the Registrant to that transfer; and
(c) if it were practicable to obtain such consent, the Registrant would be likely to give it; or
(6) MUNIC has taken reasonable steps to ensure that the information which it has transferred will not be held, used or disclosed by the recipient of the information inconsistently with the privacy principles in the CoCCA recommendations.

13. SENSITIVE INFORMATION
13.1 MUNIC shall not collect sensitive information about a Registrant unless:
(1) the Registrant has consented; or
(2) the collection is required by law; or
(3) the collection is necessary to prevent or lessen a serious and imminent threat to the life or health of any individual, where the Registrant whom the information concerns:
(a) is physically or legally incapable of giving consent to the collection; or
(b) physically cannot communicate consent to the collection; or
(4) where the information is collected in the course of the activities of a non-profit organisation the following conditions are satisfied:
(a) the information relates solely to the members of MUNIC or to individuals who have regular contact with it in connection with its activities;
(b) at or before the time of collecting the information, MUNIC undertakes to the Registrant whom the information concerns that MUNIC will not disclose the information without the Registrant's consent; or
(5) the collection is necessary for the establishment, exercise or defence of a legal or equitable claim.

14. REVIEW OF POLICY:
14.1 MUNIC reserves the right to review or revise this policy at any time and those people who volunteer their personal details to MUNIC are deemed to acknowledge and be bound by this policy and any changes made to it. This in no way affects the privacy protection available under CoCCA recommendations or other relevant laws.

About the Council of Country Code Administrators
http://www.cocca.cx
Taking the view that administrators of ccTLDs are trustees for the internet domain, CoCCA Members seek, through consensus, to develop approaches, policies and technologies which improve the utility, technical stability, and interoperability of member ccTLD's with the DNS.

CoCCA has been established as an inclusive forum for collaboration among those trustees of ccTLDs that support responsible administration of the DNS, accountability models, and industry self-regulation. CoCCA is a non-profit, member owned company.

 


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